Frequently Asked Questions (FAQ)

FAQ

FAQ

Yes, unless you are going through your private medical insurance, there is no need to see your GP before you come, just give us a call.
No, physiotherapists are primary health care providers who are able to diagnose your condition. A referral is not required for your Physiotherapist to assess and treat you. However, many insurance companies still require a physician’s referral in order for your physiotherapy costs to be covered by your plan. Please check with your insurer to ask if they require a Doctor’s referral.
Yes. You have the right to choose where you would like to go for Physiotherapy.
If you are not sure, please feel free to call us and ask to speak to one of our Physiotherapists. We would be happy to talk with you. We can often direct you to one of our Physiotherapists with expertise in the area for which you need treatment, such as but not limited to disc herniation, arthritis, osteoporosis, TMJ (jaw), dizziness or incontinence.
Physiotherapists are Primary Health Care Providers who are responsible for the care they provide to each patient. A full assessment is required to determine your clinical diagnosis, if treatment is indicated, and if so, what kind of treatment is recommended.
Dress comfortably. You can bring your own shorts or comfortable clothing. We do have shorts and gowns for people to use.